osg888 Platform Privacy Notice
This page describes what we collect when you use osg888 and how we keep that data protected. We process personal information to verify your identity, process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, settle your football and casino transactions, and provide customer support. Our privacy commitments apply across all osg888 products—football markets, live-dealer tables, slot games, and esports betting.
We collect only the information necessary to operate osg888 and comply with local regulations. Your email, government ID, phone number, and payment details are encrypted and stored on secure servers. We do not sell your data to third parties. Payment processors and identity-verification partners may access limited information to complete their specific functions, but they operate under strict data-protection agreements with osg888.
This notice applies to all account holders accessing osg888 from supported regions, including Jakarta, Surabaya, Bandung, and Medan. If you have questions about how we handle your data, our support team can address them through your account dashboard.
What We Collect and How We Use It
We collect your email address, full name, date of birth, government ID number, phone number, and residential address during account creation and verification. We use this information to confirm your identity, prevent fraud, and comply with anti-money-laundering regulations. Your government ID and selfie are uploaded once and stored securely; we do not share these documents with external parties except where required by law.
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive transaction records showing the amount, timestamp, and payment method. We use this data to reconcile your account balance, detect suspicious activity, and generate your transaction history. Payment partners retain their own copies of these records according to their privacy policies.
We collect betting and gaming activity data—your stakes, outcomes, settlement times, and account balance—to calculate your account status, process withdrawals, and provide customer support. This information stays within osg888's systems and is not shared with third parties for marketing or profiling purposes.
Third-party processors
Our payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) process deposits and withdrawals. They receive your name, account number, and transaction amount. Identity-verification services receive your government ID and selfie to confirm your identity. These processors operate under data-protection agreements and may store data on servers outside your jurisdiction. We do not control their retention policies, but we require them to meet industry-standard security practices.
Your rights on osg888
You can request a copy of your personal data held by osg888 at any time through your account dashboard. You can update your email, phone number, and residential address yourself. You cannot modify your government ID or date of birth once verified—these are locked to prevent fraud. If you request account deletion, we retain your transaction history for seven years to comply with financial regulations, but we remove your personal identifiers from active systems.
Our Data Protection and Retention Policy
We encrypt all data in transit and at rest using industry-standard protocols. Our servers are located in data centres with physical security controls and redundant backups. We conduct regular security audits and maintain incident-response procedures. If a data breach occurs, we notify affected account holders within 72 hours and cooperate with relevant authorities.
We retain your personal data for as long as your account is active. After account closure, we keep transaction records for seven years to comply with financial and tax regulations. Identity documents (government ID, selfie) are deleted after two years unless you request account reactivation. Payment transaction records are retained according to each payment partner's legal obligations.
Data protection summary
- We collect email, ID, phone, and payment details for account verification and transaction processing
- Payment partners and identity-verification services access limited data under strict agreements
- We do not sell or share your data for marketing purposes
- All data is encrypted and stored on secure servers with regular security audits
- You can request a copy of your data or update your contact information anytime
Cookies and tracking
osg888 uses session cookies to keep you logged in and remember your language preference. These cookies expire when you close your browser or log out. We do not use tracking pixels, analytics cookies, or third-party advertising cookies. Your betting and gaming activity is logged for account management only, not for external profiling or targeting.
Contact and disputes
If you have concerns about how we handle your data, contact our support team through your account dashboard. We aim to respond within 24 hours. If you believe we have violated your privacy rights, you can file a complaint with your local data-protection authority. Our privacy policy is subject to the laws of the jurisdictions where osg888 operates. We update this notice periodically; changes take effect when posted on this page.